Exterior damage
Wind or debris can loosen or damage siding, soffit, fascia, exterior trim, and the materials connected to them.
Residential Repairs
Repairs for the damaged areas of your home.
Wind, water, or an isolated failure can affect siding, drywall, trim, doors, or several connected materials at once. Your repair begins with the affected area and follows it through rebuilding and finish.
Repair work
Start with the area that was damaged.
Your repair is defined around that area, the materials connected to it, and what it takes to bring the finishes back together.
Basements after water damage
Once your basement is dry and the source is corrected, damaged drywall, insulation, baseboard, doors, and other finishes can be rebuilt.
Interior water damage
After an exterior opening or leak is corrected, your damaged walls, ceilings, trim, doors, and related finishes can be repaired.
Other defined repairs
A defined area of damage may involve one part of your home or several connected materials that need to be repaired together.
A clear starting point
Your repair begins when the area is safe and dry.
At that point, the affected materials can be reviewed together and the rebuilding work can be defined around your home.
Before your repair begins
- The source of the damage has been identified and corrected
- Standing water has been removed and active drying is complete
- The affected area is safe, dry, and ready to inspect
- The remaining work involves repair, replacement, and finish work
With those pieces in place, you can move from cleanup to a clear plan for rebuilding.
When insurance is involved
Give your claim a clear record of the damage.
Your insurance agent and claims representative can explain how your policy applies. Photos, receipts, contact details, and a written repair estimate help keep the claim and the repair connected.
- 01
Photograph the affected areas
Take wide and close views before cleanup, once the area is safe. Include each room or exterior elevation involved and the materials that were damaged.
- 02
Report the loss
Contact your insurance agent or company promptly. Keep the claim number and the name, phone number, and email address of the person handling the claim.
- 03
Protect your home
Complete the temporary work needed to prevent additional damage and save every receipt. Keep removed materials available for inspection when they can be stored safely.
- 04
Keep the record current
Keep photos, receipts, estimates, and claim updates together. If the repair reveals additional damage, add it to the record and share it with your claims representative.
Your first claim conversation
Questions your agent can help you answer
A written repair estimate gives you, your agent, and your claims representative the same description of the affected area and proposed work. Your policy determines coverage.
- What temporary work should happen now?
- Which photos, receipts, and estimates should be submitted?
- When can damaged materials be removed?
- How do the deductible, depreciation, and any additional living expense coverage apply?
- Where should updated repair information be sent?
From damage to finished repair
A clear path through the work.
You can see what the repair includes, how far it extends, and how the new work will meet the surrounding materials.
- 01
See the full affected area
The visible condition and the materials connected to it are considered together so the repair reflects the damage in your home.
- 02
Define what will change
You have a clear understanding of what remains, what is removed, and which materials are replaced.
- 03
Rebuild the damaged area
The damaged exterior components or interior assemblies are repaired around the condition of your home.
- 04
Bring the finishes together
New work meets the surrounding wall, ceiling, trim, or exterior finish, with existing conditions and available materials taken into account.
Local context · August 2026
If your home was affected by the August storms.
The August 13 storm caused downed trees, widespread power outages, and structural damage across Normal, Bloomington, and McLean County. Persistent rain followed, leaving soggy basements across the Twin Cities.
Once your home is safe and dry, the remaining work may be exterior repair, interior rebuilding, or both.
Repair inquiry